Returns & Exchanges

At Billiards, we want you to be completely satisfied with your professional cue or table accessories. If your equipment doesn't meet your performance standards, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Gear

Carefully pack your items in their original packaging, ensuring all cue protectors, chalk, and accessories are included to avoid restocking fees.

3

Attach Shipping Label

Download and print the prepaid shipping label provided through our portal and securely tape it to the outside of your package.

4

Receive Refund or Exchange

Once our quality control team inspects the equipment for signs of use, we will process your refund or ship your replacement within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing